Digital transformation is now more than ever a priority for companies. With the Covid crisis, working methods are turned upside down. Telework, generalized or partial, has shown the importance of digital platforms to allow employees to continue to collaborate and coordinate their tasks remotely. It is also the entire relationship of the company with its … Read more
The importance of a well-crafted CRM policy, coupled with powerful software, is well established. But in an increasingly competitive market, where consumers are better informed and more demanding, the channels of communication with its customers are constantly being enriched. In a multi-channel approach, automation tools are necessary to conduct sales and marketing operations as efficiently … Read more
The importance of critical success factors (CSF) and key performance indicators (KPI) is well established. These are essential decision-making tools to have visibility on the achievement of the organization’s objectives and gain competitiveness in its market. The choice of CSFs and KPIs can vary significantly from one company to another, depending on the specifics of … Read more
Concepts such as CSFs and KPIs are gaining more and more buzz. Theorized by D. Ronald Daniel and Jack F. Rockart, these concepts which can be very useful for optimizing the management of your activity, improving performance and responsiveness. In concrete terms, CSFs and KPIs are indicators that allow you to define and measure your … Read more
Many Canadian companies today are looking to develop, diversify or even start their activities, but do not know how to finance the costs that these operations can cost, in this hellish quest many companies give up, lose themselves or often credit questionable or uncertain places. Investissement Québec guarantees these changes and helps you achieve them. … Read more
Pégase EXPERT offices are open on sunny and even rainy Sundays The revolution at work, Invest your time for your professional development A paradoxical title? and much astonishment to what you can think it is quite real. Today and exclusively at Pégase EXPERT we have found a way to flourish while killing ourselves with work. … Read more
Many companies today do not yet have CRM software, which are not yet convinced of its effectiveness or who wonder if investing in this new operating mode is advantageous today. The implementation of a CRM indeed offers many advantages and doubles the efficiency of the company in such a short time. The good news … Read more
The CRM (for Customer Relationship Management), or GRC for Customer Relationship Management in French, is a software that boils down to creating, developing, and maintaining a privileged relationship with your customers, prospects or contacts, its effectiveness does not escapes anyone these days. After implementing a CRM, you quickly notice the incomparable advantages that this … Read more
While a (less and less) widespread idea attributes the use of ERP to large companies, at the same time, more and more SMIs are adopting the tool. No doubt because the evolution of technologies is changing mentalities: no, the implementation of an ERP is no longer complex as it may have seemed before; no, … Read more
Choosing the right retail ERP software for your business can be difficult. There are many technological choices on the market, but only certain solutions will give you the expected return on investment. In order to choose the best system, you must identify the points of improvement in your applications and understand which ERP to … Read more