Healthcare CRM Solutions: Streamlining Patient Relationship Management

healthcare crm solutions

In today’s fast-paced and highly digital world, healthcare organizations face numerous challenges in managing patient relationships effectively. With the increasing focus on patient-centered care and the need for personalized experiences, healthcare providers are turning to Customer Relationship Management (CRM) solutions to streamline and enhance their patient relationship management processes. In this article, Pagedrug will explore … Read more

Digital transformation: preparing your specifications

Digital transformation is a transformative project for the company that requires a global investment from management and teams, at the strategic and technical level. The creation of specifications that are clear and relevant to the needs of the company is one of the fundamental steps in driving change towards digital. It is on the basis … Read more

Digital transformation: how to measure the effectiveness of your digitalization project?

Digital transformation is now more than ever a priority for companies. With the Covid crisis, working methods are turned upside down. Telework, generalized or partial, has shown the importance of digital platforms to allow employees to continue to collaborate and coordinate their tasks remotely. It is also the entire relationship of the company with its … Read more

Sales performance: the importance of Marketing Automation in your CRM

The importance of a well-crafted CRM policy, coupled with powerful software, is well established. But in an increasingly competitive market, where consumers are better informed and more demanding, the channels of communication with its customers are constantly being enriched. In a multi-channel approach, automation tools are necessary to conduct sales and marketing operations as efficiently … Read more

CSF‌ ‌and‌ ‌KPI‌ ‌:‌ ‌how‌ ‌choose‌ ‌the‌ ‌good‌ ‌indicators‌ ‌for‌ ‌my‌ ‌activity‌ ‌?‌ ‌

The importance of critical success factors (CSF) and key performance indicators (KPI) is well established. These are essential decision-making tools to have visibility on the achievement of the organization’s objectives and gain competitiveness in its market. The choice of CSFs and KPIs can vary significantly from one company to another, depending on the specifics of … Read more

From April 1 New work rhythm at Pegase EXPERT

Pégase EXPERT offices are open on sunny and even rainy Sundays The revolution at work, Invest your time for your professional development A paradoxical title? and much astonishment to what you can think it is quite real. Today and exclusively at Pégase EXPERT we have found a way to flourish while killing ourselves with work. … Read more

5 Signs You Need a CRM Solution

Many companies today do not yet have CRM software, which are not yet convinced of its effectiveness or who wonder if investing in this new operating mode is advantageous today.   The implementation of a CRM indeed offers many advantages and doubles the efficiency of the company in such a short time. The good news … Read more

Performance indicators for your customer relations – CRM

The CRM (for Customer Relationship Management), or GRC for Customer Relationship Management in French, is a software that boils down to creating, developing, and maintaining a privileged relationship with your customers, prospects or contacts, its effectiveness does not escapes anyone these days.   After implementing a CRM, you quickly notice the incomparable advantages that this … Read more